Accountants, Tax Advisers And Business Consultants

CONSUMER PROTECTION AND THE LAW

As with employment legislation, the laws covering the consumer are becoming more and more extensive. In addition to this the consumer is choosing to correctly exercise their rights much more frequently and with regards to the smallest of purchases.

Apart from the legal obligations and potential compensation payable there is also of course the effect on your business’s goodwill.

There are a number of pieces of legislation that traders need to be aware of. These are:-

Ø        The Supply of Goods and Services Act 1982

Ø        The Consumer Protection Act 1987 and

Ø        The Consumer Protection (Distance Selling) Regulations 2000

In advising you as to the implications to your own business of the above legislation we will discuss with you items such as:-

Ø       What happens if the implied conditions are breached?

Ø       What is the effect of a manufacturer’s guarantee?

Ø       When does a possible claim for defective goods lapse?

Ø       Can a trader contract out of responsibility for liability for negligence?

In advising you of the above we will discuss with you:-

Ø      

Your current legal obligations, and

Ø      

How it may be possible to protect your business in the future by changing some of your commercial practices

We will be more than happy to discuss the above issues with you and provide the necessary professional advice.

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